This is a film with impact.

The opening voice-over is a speech on the radio, an anti-tutsi speech, broadcast on Hutu Power radio, over a black screen so as to really let us hear the words. It describes the flaws, reveals the prejudices in Rwanda, tells the viewer of the cockroach infestation the Hutu people will have to wipe out. This is then contrasted by the opening scenes; In Kigali airport we see Paul (Cheadle) collecting fresh lobsters to serve in the hotel where he works as house manager. It shows a bustling, growing, on the up city. But on the way back to the hotel we are introduced to the undercurrent of tension that is played out so well throughout this film.